What does Black Friday mean for your company and its quality assurance?
- Always set up backup servers so you can recover quickly.
- Black Friday is a day for mobile shoppers too, so a thorough testing for performance, security and functionality should be done on real devices to know the loopholes.
- As a best practice try to run the tests in a production environment when the traffic is low.
- Various load testing tools like JMeter, Stress Tester and Load Runner can be used to test website performance. Cloud Performance testing tools like Blaze Meter can be used to simulate the load from multiple locations.
Why is Black Friday called Black Friday?
Some say it is called Black Friday because it is a day that retailers go from “being in the red” to “being in the black”. Others say it is called Black Friday because so many people go out to shop that it causes traffic accidents and chaos. Unfortunately, violence is not unheard of on this day. Since 2006, there have been 7 reported deaths and 98 injuries during Black Friday sales. The reasons for violence range from disputes over parking spaces to fighting over discounted items. Being caught in a scuffle or stuck in traffic could put a damper on a shopping spree. However, if we are talking about companies, having a system failure could mean substantial financial and reputable ruin keeping them from “being in the black”.
Here’s how to end up in the #BlackFriday #Fail Twitter stream
Neiman Marcus completely missed Black Friday when their website experienced a major outage. They attempted a “Black Saturday” sale, but they were never able to fully recover and had outages through Sunday.
Both Tesco and Best Buy (and many other e-commerce sites) made the same mistake. They underestimated the load.
These are things that have happened and people come to expect, but it doesn’t have to be this way.
- Never underestimate
- Recover quickly
- Test continuously
- Invest in QA now
- Don’t become a Black Friday horror story